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Frequently asked

Questions and answers

The questions that come up most often from practice, IT and compliance. If yours is not there, a mail to info@darkfield.ch is always welcome.

General

What is darkfield.ch?
darkfield.ch is a Windows application for the structured execution and documentation of darkfield analysis sessions in therapeutic practices.
Who is the software for?
For practitioners and researchers using darkfield microscopy in their work and wanting to document it systematically — with full data sovereignty and optional exchange with colleagues.
Is this a medical diagnostic device?
No. darkfield.ch is an observation and documentation tool. The software neither provides medical diagnoses nor replaces a clinical examination. That clear boundary is the basis for its legally sound use in the Swiss complementary-therapeutic field.

Technology & installation

Which operating system do I need?
Windows 10 from version 1809 or Windows 11, 64-bit each. macOS and Linux are planned for a later release but are not currently supported.
Which microscope works?
Any darkfield microscope with a UVC-compatible USB camera (practically every modern microscope camera). Minimum 720p, 1080p recommended. If unsure, try it — the test mode is free.
How long does installation take?
Under five minutes. The MSIX installer is signed („lightnet multimedia gmbh"); enable sideloading once in Windows settings and run the app.
Do I need an internet connection?
No — not for daily use. Only on first run the app downloads the recognition model (about 84 MB) and later optionally the consensus bundle. The software runs fully offline afterwards.
Where is my data stored?
In %LOCALAPPDATA%\darkfield.ch\, structured per client and session. Files are always accessible in Windows Explorer and can be backed up or encrypted with your usual tools.

Licence & pricing

What does the software cost?
The test mode is unlimited and free. Full feature set except PDF export and community exchange. Pro licences are available on request via info@darkfield.ch.
What does the pro licence include?
Everything in test mode, plus PDF export, AI-assisted analysis, participation in the community consensus and access to future updates.
Is my licence key ever shared with third parties?
No. The key never leaves your machine. A pseudonymous 12-character operator ID is locally derived from it — that is what you use (optionally) in the community exchange. The key itself stays with you.

Privacy & law

What data leaves my practice?
By default none. If you actively take part in the community exchange, only anonymous pattern descriptors are transmitted — no images, no patient names, no licence key, no practice address.
How does the right to be forgotten work?
On your written request we block your pseudonymous operator ID. The next consensus bundle excludes your past contributions, and your reliability score is removed from our system. Request via info@darkfield.ch including your licence key.
Is there a DPA for the practice?
Yes. When you take part in the community exchange, you enter a data-processing agreement with lightnet multimedia gmbh. The template (Swiss FADP plus optional GDPR annex) ships with the pro licence.
Where are your servers?
Both the aggregation host and the shared hosting for distribution are located in Switzerland. No data transfer to third countries.

Community exchange

Do I have to take part?
No. All core features — patient management, recording, local pattern recognition, PDF export — work fully without participation.
Can I pause participation?
Yes, at any time. In the settings you can temporarily disable the exchange. Your local work is unaffected.
What if an update feels wrong?
The app keeps the last three consensus bundles locally. In the settings you can roll back to an earlier version. Signatures are re-verified on every rollback.

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